Hello. I'm Ashley!
A bridge-builder and relationship manager. Thoughtful, empathetic communicator and cross-functional collaborator. Highly effective project and program managing in highly matrixed environments. Excellent organizational, analytical, anticipatory, and written communications skills. Proven ability to make independent decisions, manage multiple projects, and deliver results. Strong executive backbone with a high level of integrity. Consistently positive attitude with the ability to maintain the confidentiality of highly sensitive material with tact, aplomb, and professionalism. Able to work successfully in team environments and build effective working relationships. Loves developing people. Recognized by coworkers and colleagues for hearing what is unspoken and being a coach, mentor, and teambuilder. Frequently considered “the intermediary” or “the mediator” between people and teams. Primary leadership and communication style is Harmonizer (reliable, quality-driven, execution-focused, creates positive and stable environments and inspires loyalty—according to the Harvard Business Review.
• Project Management: 16+ years of successful project and program management experience. Defines issues, looks at the data, outlines challenges, and improve processes through implementation of solutions. Track record of measuring success by tracking various key data to see improvement in results/performance/metrics and KPIs. Effective delegator.
• Risk Mitigation and Compliance: 16+ years in risk management and risk mitigation. Demonstrated excellence in interfacing with Enterprise Risk Management teams in collaboration with local and branch-level leadership regarding compliance with financial laws, regulations and corporate policy.
• Compliance Laws & Regulatory Experience: 15+ years of experience navigating federal laws, private regulations, and corporate policies.
• Mediation / Conflict Resolution: 11+ years of cumulative mediation and conflict resolution expertise primarily earned at two Fortune 500 firms. Known for hearing what is unsaid and appreciating the voice of the customer. Exceedingly neutral and able to see multiple sides of issues.
• Direct Personnel Management: 9+ years of expertise leading, developing and mentoring talent. Personally led 150+ directs throughout career (in multiple markets). Effectively leads directs through one-on-one meetings and mutual action plans.
• Human Resources (HR) | Employee Relations (ER): 9+ years working in conjunction with Human Resources (HR) and Employee Relations (ER) to ensure compliance with applicable employment laws from the talent acquisition phase, performance management, and up to potential termination of employment. Proven track record of sourcing, interviewing, screening, recruiting, hiring, onboarding, evaluating, and sharpening talent.
• Driving Revenue | Growth | Business Development: 6+ years experience building business and driving new revenue. Works closely with internal stakeholders (e.g. market executives and divisional business managers). Highly capable of developing macro strategies across a market and managing micro KPS.
EXPERIENCE
Business Strategy, Program Management,
and Talent Development
MERRILL LYNCH
Create operating efficiencies, design work flows, while simultaneously driving initiatives for the local Market and the Enterprise. Serving as a ongoing conduit for enhancements, including technology, business development/continuity, communications, talent development, hiring, coaching and terminations.
Compliance and Enterprise Risk Mitigation
WELLS FARGO ADVISORS
Identify ways to minimize risks and report process enhancements. Identify areas for improvement in compliance and supervisory efficiency and effectiveness. Perform internal and prepare for external audits. Collect information and investigate quasi-suspicious data to ensure risk is mitigated. Ensure FINRA and SEC regulations are enforced.
Operations
MORGAN STANLEY
Provide daily processing support for transaction business requests to support internal and external clients. Provide fundamental client support in all phases of operational and account servicing
Administration, Brand and Policy Development
HOMESTREET BANK
Help to develop department policies and procedures. Assist in the creation of external and internal marketing strategies to increase brand awareness. Provide administrative support to Program Director, Senior Vice Presidents assigned Financial Advisor's and Licensed Bank Employees to service to help acquire and maintain client relationships and investment portfolios.
EDUCATION
Master's Degree
WASHINGTON STATE UNIVERSITY
Master's Degree in Business Administration
Bachelor's Degree/Pre-Law
WASHINGTON STATE UNIVERSITY
Bachelor's Degree in Social Science
Minor's in Criminal Justice and Social Science
Associate's Degree/Pre-Law
BELLEVUE COLLEGE
Associates of Arts Degree
Phi Theta Kappa Honors Society

SKILLS
Brand & Business Development
Employee Education & Training
Government Regulations & Federal Law
Leadership Development
Compliance & Policy Development
Enterprise Risk Management & Risk Mitigation
Internal & External Auditing
Subject Matter Expert